Responsibilities and tasks

Membership Support

1. Lead communication with members regarding territory planning, management, updating, mapping, site summits and member compliance.

2. Support the administration of the Automated Territory Management System (ATMS) and google grids managed by the PFFA.

3. Serve as secondary lead for PFFA member work group sessions including planning, registration of attendees, preparation of resources and administrative support during sessions.

4. Support territory projects and deadlines to ensure projects are resolved or finished within the agreed timeframes.

5. Receive and process site clashes and member complaints related to effective territory management.

Administrative support

1. Distribute collect and organize territory trackers and updates from members ongoing.

1. Update the ATMS with appropriate sites, cities and professional fundraising agencies, as needed.

1. Maintain the Site Clash Register and Member Request for Support log.

1. Conduct weekly territory audits of the ATMS and google grids to ensure member compliance and provide feedback to members and support resolution.

5. Conduct outreach to private sites to establish relationships for the purposes of territory preservation.

6. Process membership applications and update membership drive and territory log tracker.

Skills, experience and attributes required.

Skills and experience

1. High level of discretion for all PFFA members and their proprietary information.

2. Experience in face-to-face fundraising or canvassing as a fundraiser, team leader or city manager/director.

3. Experience using the PFFA’s Automated Territory Management System (ATMS) or PFFA administered google grid workbook.

4. Representation of an organization to diverse stakeholders in different situations.

5. Knowledge of computer systems including MS 365.

Ideal demonstrable attributes

1. Honesty, integrity and a commitment to the values and mission of the PFFA.

2. Ability to work without close and regular supervision.

3. Able to organize and prioritize a diverse and rapidly changing workload.

4. High level written communication skills including preparation of meeting notes.

5. High level active listening and verbal communication skills including in person, telephone and online communications.

6. Flexible approach to work including good problem-solving skills.